Supported 3D file formats

General guidelines for your 3D models

Here are some general guideline for uploading 3D models to VUFRAME®.
The basic purpose of a 3D file format is to store information about 3D models as plain text or binary data. In particular, they encode the 3D model’s geometry, appearance, scene, and animations.

3D file export formats:

We highly recommend you use the following two export formats:

  • FBX: .zip file including a .fbx file + textures
  • OBJ: .zip file including a .obj (Wavefront) file + .mtl file (materials) + textures
  • Other supported formats: MAX, DAE, C4D, COLLADA and CATIA file formats

3D file size

Your mobile device is not as powerful as a professional computer. Your 3D model needs to abide by certain guidelines in terms of total polygon count and file size in order to work fine as a SmartVu™ in a mobile and real-time environment.

  • Polygon Count: While we do not have a fixed limit to the number of polygons, due to smartphone capabilities, we advise to have less than 5M polygons.
  • File size: Please make sure, your files are not too big. If so, please divide them into several 3D files.

Texture recommendations

  • Supported formats: PNG, JPG (or JPEG), PSD, BMP and TGA.
  • Mesh Data: Material and texture assignments as well as mesh data with correct room positioning.

Note: Send us all textures and materials used in separate folders. Make sure to name your folders properly so we will find the required data easily.


  • Reference Screenshots: Please provide screenshots that show how the files should end up looking so we can make sure if the files are loaded properly into our platform. Please take several screenshots to view different parts of the file, especially if it’s a larger project.
  • Scene information: Send us – if possible – more photos, blueprints, renderings or CGIs for reference – this is required to achieve the same “look and feel” for the project and to be able to tailor materials and finishes to existing product visualizations that you use.

Note: Take screenshots of your 3D software while your file is opened to get the “screenshots”.